Degree Plans

Office Technology Specialist, Certificate


  • Academic Year: 2022-2023
  • Division / Department: Business Programs / Office Technology
  • Degree Code: OTC.OFFTECHSPEC.CERT
Download Certificate Plan

This certificate provides students with the skills needed for an entry level position as an administrative assistant. Emphasis is placed on keyboarding and computer software skills including introductory word processing skills, computer fundamentals, composition and grammatical rules, and business math concepts. Students also learn basic administrative office procedures.

Marketable Skills

1. Communication Skills- Apply basic rules of grammar; utilize terminology applicable to business writing, speaking, and presentations. 2. Teamwork- Work as a team to complete group projects and reach goals by considering different points of view and working with others 3. Time Management- Develop skills needed to complete tasks and meet deadlines. 4. Critical Thinking- Make decisions and apply ethical standards using creative thinking, innovation, inquiry, and analysis of information. 5. Software Integration- Produce documents, spreadsheets, databases, and presentations using Microsoft Office software 6. Desktop Publishing- Use publishing software to create finished documents and forms. 7. Records Management- Use database software to create and maintain electronic records as well as apply records management theories to hard copy records. 8. Customer Service- Apply principles and processes of customer service, including assessing customer needs, quality standards, and customer satisfaction.

Semester I

POFT 1393 Special Topics: Introduction to Keyboarding 1
May be waived if the student has taken a keyboarding course (touch method) or if the student can keyboard at least 30 words per minute. Keyboarding test is required.
3 hours
POFT 1309 Administrative Office Procedures I 3 hours
BCIS 1305 Business Computer Applications 3 hours
POFT 1301 Business English 2
May be eligible for articulation through the statewide ATC Program. See your high school counselor.
or
ENGL 1301 Composition I
3 hours
POFT 1321 Business Math 3 hours
15 hours

Semester II

ITSW 1301 Introduction to Word Processing 3 hours
3 hours
Total hours:18 hours