Voicemail

  1. From your phone:
    • Hit the MESSAGE button. Voice mail will prompt you to enter your password. Enter your PASSWORD. (The default system password is 12345 followed by the # key).
  2. From within the office but not your direct extension:
    • Press the Message Button then press the STAR KEY "*" and voice mail will prompt you for your ID (this is the same as your extension/mailbox number). Once you enter your mailbox number, voice mail will prompt you to enter your password. Enter your PASSWORD.
  3. Calling in from outside the office:
    • Dial your office phone number (254)299-****. When the Auto Attendant answers press the STAR KEY "*".
    • IF YOU HAVE A "DID": When voice mail answers with your voice mail greeting, press the STAR KEY "*". Voice mail will prompt you for your ID (this is the same as your extension/mailbox number). Once you enter your mailbox number, voice mail will prompt you to enter your password. Enter your PASSWORD.
NOTE ... ANYTIME YOU HEAR A PRERECORED GREETING WHEN CALLING INTO THE SYSTEM (INTERNALLY OR EXTERNALLY), PRESS THE STAR BUTTON ( * ) TO BE PROMPTED FOR YOUR VOICE MAIL ID/MAILBOX NUMBER. THIS IS A HIDDEN OPTION. YOU WILL NEVER HEAR A PROMPT FOR SUBSCRIBER LOG IN.
  1. Press the Message button.
    • If you are on your phone enter your password.
    • If you are on another phone:
      1. enter your DID (phone extension)
      2. phone will ring 6 4 times
      3. press the * key when the message begins
      4. enter your DID again (phone extension)
      5. press the # key
      6. enter the default password (12345)
      7. press # key
      8. follow the instructions below
  2. Record Name for Company Directory.
  3. Press # to accept.
  4. Record Greeting.
    • SAMPLE GREETING — "You have reached the desk of _____________. I am currently unavailable to take your call. Please leave your name and number, and I will return your call. If you need immediate assistance please press “0” for the operator. Thank you."
    • Press 1 to rerecord
    • Press # to accept
  5. Change your password.
    • Enter new password
    • Reconfirm entry
  6. Leave your Listing status active by pressing "#".
  7. Voice mail is now set up!
  1. Press the Message button.
  2. Enter your password. The default password is 12345.
  3. Record Name for Company Directory.
  4. Press # to accept.
  5. Record Greeting.
    1. SAMPLE GREETING — "You have reached the desk of __________________. I am currently unavailable to take your call. Please leave your name and number, and I will return your call. If you need immediate assistance please press "0" for the operator. Thank you."
    2. Press 1 to rerecord
    3. Press # to accept
  6. Change your password.
    1. Enter new password
    2. Reconfirm entry
  7. Leave your Listing status active by pressing "#".
  8. Voice mail is now set up!