Degree Plans

Office Software Technician, OSA

  • Academic Year: 2023-2024
  • Division / Department: Business Programs / Office Technology
Download Occupational Skill Plan

This program prepares students for employment and advancement as an administrative professional. Skills in this occupational skills award emphasize various software that an administrative professional will encounter during the course of their career. Students will gain keyboarding proficiency, as well as work in MS Office and Adobe products to become proficient in common office software.

Marketable Skills:

1. Communication Skills- Apply basic rules of grammar; utilize terminology applicable to business writing, speaking, and presentations. 2. Time Management- Develop skills needed to complete tasks and meet deadlines. 3. Critical Thinking- Make decisions and apply ethical standards using creative thinking, innovation, inquiry, and analysis of information. 4. Software Integration- Produce documents, spreadsheets, databases, and presentations using Microsoft Office software. 5. Desktop Publishing- Use publishing software to create finished documents and forms. 6. Records Management- Use database software to create and maintain electronic records as well as apply records management theories to hard copy records. 7. Customer Service- Apply principles and processes of customer service, including assessing customer needs, quality standards, and customer satisfaction.

Semester I

POFT 1393 Special Topics: Introduction to Keyboarding 1
May be waived if the student has taken a keyboarding course (touch method) or if the student can keyboard by touch at least 30 words a minute. A keyboarding test is required.
3 hours
ITSW 1301 Introduction to Word Processing 3 hours
ARTC 1313 Digital Publishing I 3 hours
ITSC 1309 Integrated Software Applications I 3 hours
Total hours:12 hours