Computer Information Systems & Multimedia

Covers diagnosis and solution of user hardware and software related problems with on-the-job projects in either a Help Desk Lab or short-term assignments for local businesses.

Students will establish rapport with users in problem-solving situations, analyze user problems and lead them through solutions, maintain problem logs, and formulate problem-solving methodologies.

This is a Capstone course that will integrate skills and knowledge from previous courses.

This course should be taken in the last two semesters before graduation.

Semester Hours 3 (2 lec/2 lab).